Free NHS Hearing Test

Just like you eyes and teeth, your ears also need regular tests to monitor your aural health. In the UK 1 in 6 people suffer from hearing loss of some degree so we always recommend you take advantage of our free hearing tests, which are conducted by audiologists who have the experience to assess your hearing needs.

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What to expect from a hearing test

Our hearing tests are quick, accurate, personalised assessments, which are usually completed within 15-30 minutes by an experienced audiologist.

Our team of experts are then able to offer advice on how various hearing aids work, as well as make appropriate recommendations on the next steps to dealing with your hearing health.

The audiologist will place a pair of headphones over your ears and present you with beeps and tones of different pitches. You will be given a hand-held button, which you will be asked to press whenever you hear the beeps - as you do this, your audiologist will keep a note of these.

Often a smaller headphone is then placed behind one of your ears and the process is repeated In some cases, you may also be asked to ignore any additional sound – similar to the noise of a waterfall – whilst listening for some of the tones.

On arrival the process will be fully explained to you by your audiologist at the beginning of your hearing test to ensure you understand and to give you an opportunity to ask questions.

Your free NHS hearing test

As we work with the NHS as a social enterprise our hearing tests are completely free and our audiologists don’t earn commission on sales which means that you can be confident you are receiving accurate and impartial information to meet your best interests.

Like an eye prescription, after the test the results are yours! There is no obligation to buy a hearing aid from us, but we’re confident you won’t find better value than with Chime.

Online hearing test

We don’t provide online hearing tests because whilst it can be fun for the computer to diagnose you, it is not accurate enough.

Not everyone owns the same pair of headphones for example, so it’s impossible to tell how loud a sound actually is in your ear because as we know, headphone quality varies.

What’s more useful and will help you identify hearing loss is by asking yourself the following questions:

  • Do you have to increase the volume on the TV so that it is louder than how others would prefer it?
  • Are you lacking clarity in people’s voices to the point where you’re miss-hearing, answering the wrong question, or feel people are mumbling?
  • Is it sometimes easier to just stop trying to follow a conversation between friends or family?

Request a hearing test

You can secure a time with a quick call: 01392 953060 or drop in to see if we have a gap; one of our team will be able to help!

It usually takes less than 30 minutes to complete a hearing test so you could pop in to our state of the art clinic in the Harlequins Centre - just opposite Primark, across the bridge and below the Guildhall Car Park.

Alternativly, complete our 'Request Advice' form and we'll make sure you're responded to as soon as possible.